Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather data you choose to share. This includes your name, company name, email address, phone number, delivery locations, and specific needs for your floral order. Payment details are also collected when you place orders, though processing occurs securely through our payment partners.

For our corporate clients, we may obtain extra business details such as company registration information, preferred delivery timelines, and budget considerations. This enables us to deliver a service that is well-suited to your business requirements.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and navigation on our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requests, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

OrchardGentleSilent respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle your personal data with utmost care and apply suitable technical and organizational safeguards to shield it. This includes protected data storage, encrypted transmissions, and restricted access to personal information within our team.

Although we employ robust security practices, no online transmission method is completely secure. We continually update our security measures to counter evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be entitled to view, amend, delete, or limit how your information is used.

To exercise these rights, reach out via the contact information at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention durations vary depending on the type of information and the purpose for which it was collected.

Cookies and Site Tracking

We use cookies and similar technologies to enhance how you browse and to learn how visitors interact with our site. Cookies let us save your preferences and assess site performance.

You can adjust cookie preferences in your browser settings. Turning off some cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

External Links

The site may include links to third-party sites or services. This privacy policy covers only OrchardGentleSilent and our own site. We are not responsible for the privacy practices of other websites.

We recommend checking the privacy policies of any third-party sites you access via our links.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.